Festival Place

Starting January 11, the Festival Place Box office will be moved to the Lobby while we renovate the original box office. You’ll be able to access the box office using the main entrance doors, and we’ll have signs posted to point you in the right direction. This temporary box office will operate until February, when we’ll move back to the original location. The new box office has several features that we think you’ll love: a new accessible service counter, an info screen, better signage and lighting as well as much more room for people in line. It also has some features that we’ll love, including an improved desk layout, improved temperature control, as well as other functional and security improvements.

The sketch shows what the new box office will look like. During construction our temporary box office will offer the same level of service you’ve come to expect from us. During some events, we may open the theatre doors sooner or expand the lobby to the north, to provide space and minimize any congestion. We appreciate your understanding as we make this much needed improvement.

The exterior renovation project continues progressing, although we, like many others, have also experienced material shortages and shipping delays. Our new main building signs are up on the tower and the new tower stucco finish is complete, and we’re working around the building completing main level stucco as well as replacement of the original windows and doors. This project received the majority of its funding from the Province of Alberta’s Municipal Stimulus program and is helping us renew the building as well as increase insulation to reduce energy consumption in the future.